Privacy Policy

1.1. This Privacy Policy describes how SIA “LV Timber”, registration number 44103041588, support email: (hereinafter referred to as the “Data Controller”) obtains, processes, and stores personal data obtained from its customers and individuals visiting the website (hereinafter referred to as the “Data Subject” or “You”).

1.2. Personal data refers to any information relating to an identified or identifiable natural person, i.e., the Data Subject. Processing includes any operation performed on personal data, such as collection, recording, transformation, use, viewing, deletion, or destruction.

1.3. The Data Controller complies with the principles of data processing set forth by the legislation and can confirm that personal data is processed in accordance with the applicable laws.

2. Collection, Processing, and Storage of Personal Data

2.1. The Data Controller collects, processes, and stores personally identifiable information primarily through the website and email.

2.2. By visiting and using the services provided on the website, you agree that any information provided will be used and managed in accordance with the purposes specified in the Privacy Policy.

2.3. The Data Subject is responsible for ensuring the accuracy, precision, and completeness of the submitted personal data. Knowingly providing false information is considered a violation of our Privacy Policy. The Data Subject has an obligation to immediately notify the Data Controller of any changes in the submitted personal data.

2.4. The Data Controller is not responsible for any damages caused to the Data Subject or third parties due to the submission of false personal data.

3. Processing of Customer Personal Data

3.1. The Data Controller may process the following personal data:

3.1.1. Name, surname

3.1.2. Date of birth

3.1.3. Contact information (email address and/or telephone number)

3.1.4. Transaction data (purchased goods, delivery address, price, payment information, etc.)

3.1.5. Any other information provided during the use of the website’s services, purchase of goods, or communication with us.

3.2. In addition to the above, the Data Controller has the right to verify the accuracy of the submitted data using publicly available registers.

3.3. The legal basis for processing personal data is Article 6 (1) of the General Data Protection Regulation (GDPR), including points (a), (b), (c), and (f):

a) The data subject has given consent to the processing of their personal data for one or more specific purposes;

b) Processing is necessary for the performance of a contract to which the data subject is a party or for taking steps at the request of the data subject prior to entering into a contract;

c) Processing is necessary for compliance with a legal obligation to which the controller is subject;

f) Processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party, except where such interests are overridden by the data subject’s interests or fundamental rights and freedoms, requiring the protection of personal data, in particular when the data subject is a child.

3.4. The Data Controller stores and processes the Data Subject’s personal data as long as at least one of the following criteria is met:

3.4.1. Personal data is necessary for the purposes for which it is obtained.

3.4.2. As long as the Data Controller and/or Data Subject can exercise their legitimate interests in accordance with external regulatory acts, such as submitting objections or filing claims in court.

3.4.3. As long as there is a legal obligation to retain data, such as in accordance with the Accounting Law.

3.4.4. As long as the Data Subject’s consent for the respective processing of personal data is valid, unless there is another lawful basis for the processing of personal data.

Upon the expiration of the circumstances mentioned in this point, the storage period for the Data Subject’s personal data also expires, and all relevant personal data is irreversibly deleted from computer systems and electronic and/or paper documents that have contained such personal data, or these documents are anonymized.

3.5. When processing and storing personal data, the Data Controller implements organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

4. Data Subject’s rights

4.1. In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, you have the following rights:

4.1.1. Access your personal data, receive information about its processing, and request a copy of your personal data in electronic format and the right to transfer this data to another controller (data portability).

4.1.2. Request correction of incorrect, inaccurate, or incomplete personal data.

4.1.3. Erase your personal data (“right to be forgotten”), except in cases where the law requires data retention.

4.1.4. Withdraw your previously given consent for the processing of personal data.

4.1.5. Restrict the processing of your data – the right to request that we temporarily cease processing all your personal data.

4.1.6. Contact the State Data Inspectorate.

You can submit a request to exercise your rights by submitting the request electronically or by writing to the customer support service at

5. Final provisions

5.1. This Privacy Policy is developed in accordance with the European Parliament and Council Regulation (EU) 2016/679 (April 27, 2016) on the protection of individuals with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the laws in force in the Republic of Latvia and the European Union.

5.2. The Data Controller has the right to make changes or additions to the Privacy Policy at any time and without prior notice. Amendments take effect upon their publication on the website